We want to make the returns process easy for you. 

We suggest you to return your garment/s via registered post ensuring that you are able to track your parcel. All parcels remain your responsibility until received by WoodRD. 

WoodRd Boutique will offer a refund or exchange for an item if:

  • It is within 7 days from purchase date
  • The garment has not been worn, altered and/or washed and is in a resalable condition
  • The garment has not be damaged whilst in the customer’s possession.
  • The customer provides proof of the garment purchase
  • The original garment and/or WoodRd Boutique swing tags are attached to the garment.
  • The garment is found to have a genuine manufacturers fault
  • The garment/s does not correspond to a description given online
  • The garment/s is unable to do what it is supposed to do

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