We want to make the returns process easy for you.
We suggest you to return your garment/s via registered post ensuring that you are able to track your parcel. All parcels remain your responsibility until received by WoodRD.
WoodRd Boutique will offer a refund or exchange for an item if:
- It is within 7 days from purchase date
- The garment has not been worn, altered and/or washed and is in a resalable condition
- The garment has not be damaged whilst in the customer’s possession.
- The customer provides proof of the garment purchase
- The original garment and/or WoodRd Boutique swing tags are attached to the garment.
- The garment is found to have a genuine manufacturers fault
- The garment/s does not correspond to a description given online
- The garment/s is unable to do what it is supposed to do